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How do I request a quote for language services?
To request a quote, all you need to do is contact us! You can give us a phone call at 770-850-1205, or submit an e-mail request through the contact sheet on our homepage. Whichever option you choose, one of our project managers will attend to your request at once. If you’ve contacted us by e-mail, you can expect a message or phone call soon, with questions about your project. What kind of questions? Well, the more you can tell us about the project, the better. We’ll need to know which languages you’ll need service in, obviously. If you’re working within a budget and/or a tight timeline, we’ll need to know that. Do you need files delivered in a special format? We’ll ask about that, too. For translation projects, we’d like to get as clear an idea as possible of every document service you’ll need (translation, typesetting, transcription, fitting, and so on). In the case of legal translations, we’ll also ask about your notarization requirements, and any special delivery needs. Do you have an on-site interpretation project? We’ll need to know the basics – when, where, how long, which subjects, and which languages.
All of the above is fine for individual projects… but if you’ve got a regular flow of translation projects, you might appreciate a more direct line of contact with our project management team. We’ve got you covered there, too – the TrueLanguage Client Portal lets you place quote requests to the team without going through phone or e-mail channels. You can include the documents for analysis within the request, monitor your quote’s progress, and access your history of quotes, orders and bills, 24 hours a day, 7 days a week, every day of the year. If you’d like to make use of the Client Portal, get in touch with us, and we’ll create a customized portal login just for you.
